October 20, 2011
At Mediabistro’s Socialize West conference in San Francisco today, Motivity Marketing CEO Kevin Ryan had a simple message for publishers and authors: respond to your Facebook friends and Twitter followers when they write about you.
He shared data from a survey of 1,300 adult Twitter users. The survey focused on a special kind of Twitter user–all the
survey respondents said they “frequently tweet” and had used Twitter to complain about something.
Read the article here.